Privacy Policy

1. Introduction

Aigonity Private Limited ("Aigonity", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile applications, and software services.
This policy applies to all users of Aigonity’s products and services, including our wireless chatting device, drone delivery systems, UTM-related solutions, Aigonity mobile app, and other online/offline interactions.
You may contact us at info.aigonity@gmail.com or call 7984172258.

2. Information We Collect

• Name, phone number, email address, mailing address
• Mobile device info (model, OS, unique IDs)
• Payment method info (for purchases, via Razorpay)
• Location data (for live map or UTM features)
• Usage data (website/app interactions)
• Camera/microphone access (with your permission, for wireless chat)
• Transaction & billing records
• Customer queries and support requests

Sensitive personal information is not collected unless required by law or for special features.

3. How We Use Your Data

• To provide and operate services, apps, and devices
• To process purchases/payments (incl. Razorpay)
• For authentication and security
• To respond to queries, complaints, job applications
• To display live drone map/tracking and send notifications
• To improve products, services, and user experience
• For legal, regulatory compliance
• For marketing/promotions (with opt-out)

4. Sharing & Disclosure

• Payment processors: Razorpay and others may securely process payment details. We do not store full card/bank credentials.
• Trusted service providers (under confidentiality agreements)
• Legal/government authorities when required
• Third-party services (Google, Firebase, etc.) only as permitted by Play Store/App Store

We do not sell or rent your personal data.

5. Cookies & Tracking

We use cookies and similar technologies for log-in, analytics, and settings preference. Third-party cookies may apply via embedded services (maps, chat, payments). You can disable cookies, but some features may not work.

6. Data Security

Your data is protected with encryption (SSL/TLS) and industry-standard safeguards. Access is restricted to authorized personnel only. No system can guarantee 100% security, but we strive for the highest standards.

7. Data Retention

We retain your data only as necessary for business, legal, and service provision purposes. You can request deletion via info.aigonity@gmail.com.

8. Your Rights

• Access, update, correct, or delete your data
• Withdraw consent at any time (where applicable)
• Object or restrict certain processing
• Contact Data Protection Board of India for complaints

Contact us at info.aigonity@gmail.com to exercise your rights.

9. Children's Privacy

We do not knowingly collect information from users under age 18. If you believe such data has been provided to us, contact us for removal.

10. International Transfers

If data is transferred outside India, we ensure legal safeguards per Indian law and App Store/Play Store rules.

11. Changes to this Policy

Policy updates/changes will be posted here, with visible notifications for major changes.

12. Contact Information

Email: info.aigonity@gmail.com
Phone: 7984172258